Privacy Policy

Luxury Home Cleaning is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect
   We may collect the following types of personal information:

Name

Phone number

Email address

Address (for service location)

Any other information you voluntarily submit through our contact forms or service booking requests

We only collect information that is necessary to provide our cleaning services and respond to your inquiries.

2. How We Use Your Information
   We use your personal information for the following purposes:

To respond to your service inquiries and booking requests

To schedule and deliver cleaning services

To send service confirmations and appointment reminders

To improve our customer service

To comply with legal obligations, if necessary

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Security
   We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Only authorized personnel have access to customer data.
4. Third-Party Services
   We may use third-party tools such as Google Ads or analytics services to improve our website performance and reach new customers. These third parties may collect anonymous data (such as browser type or IP address), but they do not have access to your personal information.
5. Your Rights
   You have the right to:

Request access to the information we hold about you

Request correction of inaccurate or outdated data

Request deletion of your personal data (subject to legal obligations)

To make such a request, please contact us using the information below.

6. Contact Us
   If you have any questions about this Privacy Policy, please contact us:

Luxury Home Cleaning
Mobile: 0452 594 882
Email: weijingzhou@lhcleaning.com.au
Website: https://lhcleaning.com.au